Based upon your childcare eligibility, you may select from the following types of childcare providers, which contract with DES:
•DES certified child care homes and in-home providers
•Arizona Department of Health Services (ADHS) certified group homes
•Arizona Department of Health Services licensed child care centers
•Non-certified providers (NCRP)

Child Care providers contract with DES for payment and are not DES employees.
•Parents are required to sign children in and out of care to ensure accurate DES reimbursement. When searching for a childcare provider, be sure to ask whether they have a contract to accept DES subsidies.

Cost of Child Care
•Child care charges are determined by each provider.
•Child care charges may vary depdendent on the age of your child and the type of provider you select.
•DES may pay a portion or all of the cost of child care depending on the program you are eligible for and the actual provider charges. In addition, DES may require you pay a specific co-payment.
•Child care charges may include registration, transportation, meals and other costs – DES does not pay for these charges.
•DES strongly recommends that you request information about child care charges from providers before selecting which provider you will use.
•You will be responsible for charges that exceed the DES payment and you are responsible for paying these to the provider. The DES required co-payment a collected by your child care provider(s). If you fail to pay your required DES co-payment to your provider you may lose your DES approved child care services.

How to Apply

To apply for child care services at your local DES Child Care office, you must:
•Meet the eligibility requirements;
•Provide information to the Child Care Specialist to arrange and maintain child care;
•Inform your Child Care Specialist of your provider choice; and
•Report changes regarding child care needs, provider selection, family size, employment, income, address and telephone number within two(2) days.

You can apply for child care assistance at your local DES Child Care office. You will need to fill out an application and have an interview with a Child Care Specialist who will determine if you qualify for one of the programs.

Documents to Bring
You will need to have the following documents and information when you apply:
•Identification and proof of citizenship or legal residency for the applicant (parent)
•Paycheck stubs
•Child support information
•Social Security award letters
•Education and training schedules
•Medical documentation for disabled parents
•Provider name and location (if available)

Where to Apply
Apply at your local DES Child Care office:
•Toole Ave. office (520)791-2732
•22nd St. office (520) 584-8226
•Ft. Lowell office (520) 293-0214
•West Irvington office (520) 741-7188

Child Care Resource & Referral (CCR&R)

If you are looking for child care, CCR&R has a listing of programs to help you find the care that fits your needs and has information about what to look for when selecting a provider. All of CCR&R services are free of charge. These services include:
•Information about your choices for child care
•Child care referrals
•Provider workshops and community trainings

CCR&R provides referrals only and does not recommend or endorse any particular child care setting. For more information go to:
www.azchildcare.org

Head Start and Early Head Start

Program Description
Head Start/Early Head Start is a federally funded child and family development program for low-income families and families whose children have disabilities or other special needs. Children served range in age from 3-5 years, with priority given to 4 year olds who will enter kindergarten the following year. Assistance is provided through five service components: education, health, nutrition, social services, and parental involvement. Through these five service components, children may receive individualized learning experiences, physical examinations, immunizations, hot meals and more. Early Head Start is for pregnant mothers and for children birth through 3 years of age, and is available in select communities.

Eligibility Information
Children must be 3-4 years of age before September 1 of each school year to enroll in Head Start . Early Head Start enrolls pregnant women and children from birth through age three. Families must meet low-income requirements based on the Federal Poverty Level. (Note: Families of children with special needs, families who are homeless, and foster children may not be subject to income eligibility requirements.)

How to Apply
Contact your local Head Start office to find out their specific requirements for eligibility and enrollment. Each program is slightly different.

Documents Needed
To enroll your child in Head Start you will be asked to fill out an application and provide information such as the child’s birth certificate and immunization, record, and verification of family income (prior year’s tax return, paycheck stub. Cash Assistance, or notarized letter confirming income).

Where to Apply
For more information about Head Start programs, contact office closest to you or :

Arizona Head Start Association
480-557-9607
www.azheadstart.org

Obs.: There is no listing for a Tucson office.

Migrant Head Start
(statewide for eligible Migrant.Seasonal families)
Chicano Por La Causa
602-254-4827

Tribal Head Start
Pascua Yaqui Head Start
520-838-7150

Child Support Enforcement

Program Description
Established in 1975 as Title IV-D of the Social Security Act, the Department of Economic Security Child Support Enforcement program is a federal, state, and local effort to collect child support from parents who are legally obligated to pay. Its goals are threefold: to ensure that children are supported by their parents; to foster family responsibility; and to reduce the costs of welfare to the taxpayer. The program locates absent parents, establishes paternity, establishes and enforces child support and medical support orders and collects and distributes child support payments.
The Child Support Enforcement program does not handle other issues that people often have along with child support settlements. Problems such as property settlement, visitation ans custody are not, by themselves, support enforcement issues, and by law the Child Support Enforcement program cannot extend its services to enforce court orders pertaining to them.

Eligibility Information
The Division of Child Support Enforcement provides free services to any parent or person with custody of a child who needs help.
These include:
•Establishment of legal paternity
•Establishment of child support orders and/or medical support orders
•Enforcement of a child support or medical support order, including those from other states
•Enforcement of a court order for a spousal maintenance when there is also a child support order
•Location of absent parent(s)
•Review of child support orders for a possible modification

If you are currently receiving public assistance such as Temporary Assistance for Needy Families (TANF) or are participating in a federally assisted Title IV-E-Foster Care program, you have already been automatically referred to the Division of Child Support Enforcement for services.
The Division of Child Support Enforcement must, in accordance with federal and state laws, attempt to protect from disclosure personally identifiable information concerning applicants or recipients of child support enforcement services.

How to Apply
You can download an application in either English or Spanish from the Child Support Enforcement website at www.axdes.gov/DCSE/, or contact the office nearest you.

Documents Needed
Along with a completed application please return any of the documents below, which you may obtain from the Clerk of the Court in the County where the child support order was entered:
1. If the establishment of Paternity is needed, please provide a copy of each child’s birth certificate, and. If married, proof of your marriage.
2. A copy of any/all court order(s) modification(s) that pertain to child support or paternity of the child(ren). Please include all paternity and child support orders, divorce decrees and other court records.
3. One copy of all payment records if available, pertaining to your case, if payment is ordered through a Court clearinghouse. You do not need to provide a history of payments that have been made through the Arizona automated payment system ATLAS (Arizona Tracking and Locate Automated System).

Where to Apply
You can apply for Title IV-D, Child Support Enforcement by downloading an application form the Child Support Enforcement website at www.azdes.gov/DCSE, or by requesting an application from the office nearest you.

DES/Child Support Enforcement
1-800-882-4151

Pima/Santa Cruz County
1-800-882-4151
Tucson DCSE Office
7272 E. Rosewood Ste. 100
Tucson, AZ 85701

Promoting Safe and Stable Families Program

Program Description
Promoting Safe and Stable Families (PSSF) is a collection of 16 non-tribals and 7 tribal sits throughout the State providing a wide continuum of services ranging from pre-school programs to stabilizing foster home placements.
Most sites offer case management, child abuse education and awareness, early development assessment and intervention, parenting skills training, parent self-help groups, planned respite care, recreation, parent aides, counseling, emergency assistance and information and referral.

Eligibility Information
Programs are open to families with children. Most programs have few restrictions or qualifications for families to receive services. There is no income eligibility requirement.

How to Apply
Families may access the programs directly or be referred by another agency. The services are voluntary. To apply, contact the office closest to you.

Documents Needed
Documents needed will vary depending on the type of service(s) required.

Child and Family Resources Offices

Pima County Choices for Family Collaboration
2800 E. Broadway
Tucson, AZ 85716
520-881-8940
520-321-3748

Open Inn, Center for Juvenile Alternatives
630 E. 9th Street
Tucson, AZ 85705
520-670-9040 ext 18

Healthy Families Arizona

Program Description
Healthy Families Arizona is a voluntary, in-home visitation program that serves at-risk families during pregnancy and after birth of the baby. Intensity of services provided is based on each family’s individual needs, beginning weekly and moving gradually to quarterly home visits as families become more self-sufficient.
Families are contacted during pregnancy or after the birth of the baby if there are certain risk factors such as poverty, unemployment, substance abuse, domestic violence or other high stress factors.
Services include helping families link with community services such as child care, health care and housing. Education is provided related to child development, nutrition and safety. Emotional support and encouragement to new parents are key to this program.

Eligibility Information
The program is free to qualifying families. Families must live in an area served by a Healthy Families of Arizona program. Baby must be under three months of age at enrollment into the program. Proof of citizenship is not required.

How to Apply
You can apply for the Healthy Families of Arizona Program by contacting one of the service providers in your area listed below. If you need further information visit the program website at www.healthyfamiliesaarizona.org or contact DES Office of Prevention & Family Support at 602-542-0218.

Documents Needed
When you enroll in the program you will be told of any documents that may be needed.

Where to Apply

Pima County
All areas
520-321-4217

Child Protective Services (CPS)

Program Description
Child Protective Services (CPS) Investigates child abuse or neglect by parents, guardians, and custodians, and helps parents identity services and supports that make homes safer for children. The goal of CPS is to ensure the safety of children while maintaining the integrity of the family. CPS tries to balance the legal rights of parents and needs and rights of children to live in a safe home.
When suspicions of abuse or neglect are reported to the Child Abuse Hotline, CPS specialists investigate the safety of the children. CPS specialists help families identify their strengths and build on those strengths in order to make their home safer and more capable of meeting their children’s needs. In the majority of cases, the children remain in their homes with their parents.
If it is determined that children cannot remain safely with their families, then CPS may temporarily place the child on out-of-home care. When a child is removed from the home, CPS specialists continue to work with the family to identify services and supports needed to remedy the situation so that the child can be safely returned to the home. Children are placed in the most family like setting possible with preference given first to relatives. If the child’s home cannot be made safe, them CPS works to find a safe, permanent home as quickly as possible through adoption or guardianship.

How to report Suspected Abuse:
If you believe a child is in immediate danger please call 9-1-1. CPS has established relationships with law enforcement and will often work with police on these cases. An allegation may be made when a child is the victim of physical, sexual or emotional abuse, neglect, abandonment or exploration AND the child’s parent, guardian or custodian caused or failed to protect the child from the abuse or neglect.

Examples of Situations Warranting a Report:
•When a child discloses to you that he/she has been abused.
•When you witness abuse or neglect
•When unexplained injuries or behavior lead you to suspect abuse.
•When a third-party discloses information that a child is being abused or neglected.

Information Needed For a Report
All reports of abuse and neglect are centralized via the Child Abuse Hotline (1-888-767-2445). Submission of documents is not required unless you are a professionally mandated reporter. CPS Hotline staff will ask a caller questions to determine whether the allegations meet the criteria for a CPS report. They will also ask for detailed information about the child’s home and school so that the child can be located. All calls will be kept confidential if requested.
The more information the caller provides, the ore readily CPS and/or law enforcement can respond. Try to provide specifics such as:
•What happened?
•When did it happen?
•Where did it happen?
•Who did this to the child?
•Where does the child live or attend school?
•When in doubt, report! By law, CPS cannot become involved on behalf of a child unless it receives a report alleging suspected abuse or neglect. Your call could save a life!

Where to Report
Anyone who believes that a child is being abused or neglected should call the statewide Child Abuse Hotline at 1-888-SOS-CHILD (1-888-767-2445).
The Child Abuse Hotline is available 24 hours per day/7 days per week.

Disabilities Services
In This Section You Will Find Information On:
•Department of Economic Security Division of Development Disabilities
•Disability Services and Advocacy Assistance Resources
•National Resources, State, County and Local Resources
•Housing Resources, Resources for Parents & Children
Department of Economic Security/
Division of Developmental Disabilities

Program Description
The Division of Developmental Disabilities (DDD) provides or contracts which individuals or agencies to provide services to eligible individuals. Services include: rehabilitation, attendant care, respite, transportation, therapies and others. All services are based on assessed need. For people who are eligible for the Arizona Long Term Care System, health care is also provided.

Eligibility Information
Any Arizona resident who has a chronic disability, which is attributable to cerebral palsy, epilepsy, or autism and occurred before the age of 18 may be eligible. The disability must also result in substantial functional limitations in three or more of the following areas of major life activity: (1) self-care; (2) receptive and expressive language (3) learning; (4) mobility; (5) self-direction; (6) capacity for independent living, and (7) economic self-sufficiency.
Children under the age of 6 may be eligible for services if there is a strongly demonstrated potential that the child has or will have a developmental disability.

How to Apply
Application for services may be completed at one of the DDD offices noted below. When you call the office, ask to make an appointment for an intake interview. You may also make a referral on the Internet at www.azdes.gov/ddd.

Documents Needed
•Proof of age
•Proof of residency
•Medical records
•Evaluations such as developmental, physical, occupational, speech and/or psychological
•School records
•Court documents relating to guardianship (if appropriate)
•Proof of insurance, if any

Where to Apply
Call the office nearest to you to apply. For assistance finding the office nearest you, please contact the DES/DDD Central Office.

DES/DDD Central Office
602-542-0419
1-866-229-5553

District II
400 W. Congress
Tucson, AZ 85701
520-628-6800
1-877-739-3943

Disability Services and Advocacy
Assistance Resource List
The following resource list contains organizations, which provide one or more of the following services:

Direct Services
marked as S

Information and Referral
marked as I & R

Advocacy
marked as A

National Resources
National Down Syndrome Society
1-800-221-4602
I&R

National Organization for Rare Disorders
1-800-999-6673
203-746-6518
I&R

National Rehabilitation Information Center
1-800-346-2742
I&R

Tuberous Sclerosis Alliance
1-800-225-6872
I&R

Sturge-Weber Foundation
1-8000-627-5482
I&R

State, County and Local Resources:
Governor’s Council on Developmental Disabilities: You can contact community liaisons for the Governor’s Council on Development Disabilities serving each region of the state by calling the Council at 602-265-3176.

Arizona State Schools for the Deaf and Blind
1200 W. Speedway Blvd.
Tucson, AZ 85745-2396
520-770-3700

DIRECT Center for Independence
1023 N. Tyndall Ave.
Tucson, AZ 85719
1-800-342-1853

Sun Sounds of AZ
www.sunsounds.org
7290 E. Broadway, Suite 166
Tucson, AZ 85710
520-296-2400

Technology Access Center of Tucson
4710 E. 29th St.
Tucson, AZ 85732
520-519-1776
A/I&R/S

Resources for Parents & Children

Arizona Department of Economic Security
Arizona Early Intervention Program (DES/AzEIP)
3839 N. 3rd St. Suite 304
Phoenix, AZ 85012
602-532-9960
1-888-439-5609 (toll free)

The Arizona Early Intervention Program (AzEIP) is a statewide system of supports and services for eligible children with disabilities or delays under the age of 3 and their families. The program works to enhance the capacity of families to support their infants and toddlers with delays or disabilities to thrive in their homes and communities.

Pilot Parents of Southern Arizona
2600 W. Wyatt Dr.
Tucson, AZ 85712
520-324-3150
I&R

Food & Nutrition

In This Section You Will Find Information On:
•Food & Nutrition Tips
•Nutrition Assistance Program
•Food Distribution Programs on Indian Reservations
•Food Plus – The Commodity Supplemental Food Program
•WIC – Special Supplemental Nutrition Program
•Arizona Farmer’s Market Nutrition Program
•Meals for Children
•Senior Brown Bag Program
•Emergency Food and Meals
•Community Gardening
•Arizona Cooperative Extension

Food & Nutrition Tips
•Feed your family healthful foods portions. To protect both the family’s health and the pocket book, cut back on snack foods and soda pop. Concentrate on nutritious food items. Have some non-meat meals or cut down meat portions.
•Enroll school age children in free or reduced meal programs through their school if you are eligible.
•Cut down on meals away form home. Pack sack lunches for family members to take to work and school.
•Arrange potluck dinners with friends instead of gong out to a restaurant.
•Drink water rather than soda or sweetened juice.
•Plan menus based on weekly specials and seasonal foods.
•Use coupons and special sales only to buy items you would normally buy. Remember you can use coupons with your Nutrition Assistance EBT card.
•Pay attention to the cashier as the items are rung up. Mistakes can be made especially on sale items.
•Buy generic brand labels instead of buying name brands.
•Prepare your own food and eliminate the extra costs of convenience foods. You will get extra nutrition for less cost.
•If possible grow some vegetables. If you don’t have yard space try container gardening.
Tips provided by Arizona Cooperative Extension

Nutrition Assistance Program (formerly known as the Food Stamp Program)

Program Description:
Nutrition Assistance benefits are funds that can be spent to buy nutritious food. For most households these benefits are only part of the food budget; shoppers must spend some cash along with Food Stamps in order to buy enough food for a month. All participants received their Nutrition Assistance Benefits on an EBT (Electronic Benefits Transfer Card) card called QUEST. You are able to use the card at grocery stores or participating Farmer’s Market as you would a debit or credit card.

Eligibility Information
You may be eligible to receive Nutrition Assistance if you and the people in your household*:
•are income and resource eligible
•are U.S. Citizen or Qualified Legal Immigrants and Arizona residents
*A “household” could be made up of a person living alone or a group of people (2 or more) who live together and buy and prepare meals together.
If your household qualifies, the amount of Nutrition Assistance you will get depend on the number of people in your household and how much monthly income is left after certain deductions.
Some items that you own are counted in figuring eligibility and some are not.
Examples of items not counted are:
•home or personal belongings
•non-re-creational vehicles
Examples of items counted are:
•money
•balances in bank accounts
•stocks

All of your counted resources are added together and the total must be less than $2,000. If your household has one member who is 60 years of age or older or disabled, your counted resources can go up to $3,000.
As a condition of eligibility, the household member selected as Head of Household required to work 30 hours a week or participate in Nutrition Assistance Employment or Training activities.
Once you begin receiving Nutrition Assistance you can contact the FAA Communications Center to report any changes and find out other important information about your benefits.

FAA Communications Center: 1-800-352-8401

How to Apply
You can apply on-line a www.healthearizona.org or pick up an application at your local Department of Economic Security/Family Assistance Administration office (DES/FAA), or you can call and have one mailed. If you have no money and need help right away, tell the staff when you apply. You may be able to get food stamps in 7 days.

Documents to Bring
•Proof of citizenship or qualified status
•Social Security numbers for all household members including children
•identity(I.D.)
•proof of Income (pay stubs, award letters for Social Security, disability insurance, unemployment, pensions, retirement).
•Utility bills and rent/mortgage receipts
•Medical bills (if you are 60 years of age or older or if you are disabled).
•Current bank account statements

Where to Apply
DES/FAA office Statewide: 1-800-352-8401
Nutrition Assistance
EBT Card Reinstatements and Spanish translation services for Nutrition Assistance: 602-542-3451
You can prescreen for potential eligibility for Nutrition Assistance and many other programs online at www.arizonaselfhelp.org. Screening is fast, easy, and 100% confidential.

You can apply online at www.healtharizona.org
You can download an application at: www.arizonaselfhelp.org or www.azdes.gov/faa
Note: If you are receiving Nutrition Assistance, you may be eligible for a discount on your phone bill.

Food Distribution Programs on Indian Reservations (FDPIR)

Program Description
This program provides a monthly box of assorted groceries as an alternative to Food Stamps. Approximately 70 pounds per person per month is provided.

Eligibility Information
You must be income eligible and live on participating Indian Reservations. For more information on income eligibility, please contact on e of the providers listed below.

Where to Apply
For more information on applying for FDPIR please contact the Food Distribution program nearest you.
Sacaton 520-562-9233
Sells 520-383-6275

Food Plus – Commodity Supplemental Food Program

Program Description
This program provides a monthly supplemental food Package that includes canned meats, cereal, fruits, vegetables, juices, chees, rice and dried beans.

Eligibility Information
To participate you must be:
•Income eligible and
•A pregnant woman, breastfeeding woman or postpartum up to 12 months, child less than 6 years of age, or 60 years of age or older
•Arizona resident
•Not participating in WIC

Where to Apply
Call the Arizona Department of Health Services toll free hotline at 1-800-252-5942.

WIC – Special Supplemental Nutrition Program
For Women, Infants & Children

Program Description
The WIC Program is a preventive health program that builds healthy families by providing supplemental foods, nutrition, education, and referrals to health care and social services. WIC also provides breastfeeding support, education, breast pumps and other supplies. You may attend group sessions or receive individual counseling, depending on the clinic that you visit.
WIC provides checks that you cash at the grocery store for nutritious foods such as milk, cereal, juice, beans, and peanut butter. WIC can also provide infant formula in cases where an infant is not breastfed. In addition, WIC will refer you to other services that you may need including immunizations, housing, cash assistance, and food programs.

Eligibility Information
In order to qualify, WIC considers three things:
•You must be one of the following:
1. Pregnant
2. Postpartum (up to six months)
3. Breastfeeding (up to one year postpartum)
4. A child up to the fifth birthday
•You must have a medical or nutritional need
•You must be income eligible, which means you either have a household income at or below 185% of the Federal Poverty Level or you participate in AHCCCS Nutrition Assistance , Cash Assistance (TANF), or Section 8.

How to Apply
You will need to make an appointment and have an interview with a WIC worker to see if you qualify.
If you are found to be eligible by category, income, and medical or nutritional need, you will receive nutrition counseling and checks for food designed to meet your nutritional needs. This all happens during your WIC appointment.

Documents to Bring
The following documents will be required when you apply for WIC. You may also be asked to provide additional documents by your caseworker.
•Proof of identity
•Proof of Arizona residency
•Proof of income or participation in AHCCSS, Nutrition Assistance, Cash Assistance (TANF), or Section 8. To prove your income eligibility, bring pay stubs or a program acceptance letter from AHCCCS, TANF, Nutrition Assistance or Section 8.

Where to Apply
For the location and phone number of the clinic nearest you call or visit:
Statewide (Se Habla Español) 1-800-2525-942
www.azwic.gov
Intertribal Council of Arizona 1-800-307-4231 www.itcaonline.com/wic/

Arizona Farmer’s Market Nutrition Program
(AZFMNP)
Low-income women and children participating in the WIC program or Tribal Meal Programs may use their AZFMNP coupons at selected markets. Additionally, Nutrition Assistance Households customers may also shop at participating markets statewide using their Nutrition Assistance EBT cards.
For a list of farmer’s Markets accepting these programs, please visit the Community Food Connections website at: www.foodconnect.org/farmers_markets/locator.asp
Or call 602-542-0389.

Free Meals for Children

School Lunch and Breakfast Programs
Both the National School Lunch Program and the School Breakfast Program are federally assisted meal programs that provide nutritionally balanced meals at minimal cost to children in Arizona each day. Households with economic need may apply at their children’s school to receive free or reduced price meals. For more information, or to find out about the Categorical Eligibility see the AZ Department of Education information below:

AZ Department of Education Child Nutrition Programs: 1-800-352-4558

Summer Food Service Program
Free meals are provided for children during the summer and intercession when school is out. Children ages 18 and under may participate in the program. Public or private non-profit schools, non-profit day camps or residential summer camps. National Youth Sports programs, and private non-profit organizations may operate and administer the program provided they meet Federal requirements. For more information see the AZ Department of Education Information below. A list of sites can be found online at www.ade.state.az.us/health-safety/.
AZ Department of Education Child Nutrition Programs: 1-800-352-4558

Child and Adult Care Food Programs
Nutritious meals are served to children enrolled in child care centers, pre-schools, after school centers, Head Start sites, emergency shelters, and day care homes (including adult day care) that meet Federal requirements.
For a list of participating centers and organizations for any of the three programs described above please call:
AZ Department of Education Child Nutrition Programs: 1-800-352-4558

Kids Café
Provides free nutritious well-balanced meals and snacks or for at-risk children. Meals are served at certain recreation and after-school programs. For more information and meal site locations, call:
Community Food Bank
520-622-0525

Senior Brown Bag Program

Program Description
The Senior Brown Bag Program is designed for low-income citizens and individuals with disabilities. It utilizes “gleaning” the gathering and sharing of crops that remain in the fields after harvest. This program provides food for seniors and individuals with a disability who meet the income requirements, and effectively uses surplus food that would otherwise be discarded. Participating members are encouraged to harvest and/or sort vegetables and fruit for the food banks. There is an annual fee of $30.00.

Eligibility Information
This program is available to individuals with disabilities and low-income people over 55 years of age. The program is only available in Maricopa County.

Where to Apply
For more information, please call St. Mary’s Food Bank Alliance at 602-242-3663.

Food Buying Co-Operatives

Program Description
Food buying cooperatives can help individuals and families increase their food purchasing power while providing nutritious foods. Cooperatives offer food packages which you can purchase using cash, debit/credit or, in many cases Nutrition Assistance. You receive a food package containing food worth up to double what you paid for it. A package generally costs between $13 and $35 and may include a combination of frozen meat, fruits, vegetables, specialty items, and staple foods. In some cases, organic or bulk purchases are available.
Food buying cooperatives are not charity or government programs, and they will not affect any benefits from other programs. They are operated primarily by non-profit organizations and are able to offer such a good deal because of the sheer volume of purchases they make and because they also take advantage of closeouts, over production and package changes. The operating organizations do not make a profit on these food cooperative programs, and many rely heavily on volunteers.

Eligibility Information
There are no income restrictions, identification requirements or limit on the number of boxes you can get during a certain period of time in most cases. Some food co-operatives may limit the number of units available at each distribution date or location, so check with the program if you’re interested in purchasing multiple boxes.

How to Apply
Most food buying cooperatives work with community groups who serve as hosts to collect payment for the packages and distribute them, and some work with volunteers to distribute food. To find the host nearest you, call Community Information & Referral for your area or contact the cooperative directly

Community Information & Referral at Pima County: 520-881-1794
1-800-362-3474

Association of Arizona Food Banks 1-800-445-1914

Community Food Bank 520-622-0525

Emergency Food & Meals

Food Banks and Nutrition Resource
Food Banks are found in communities throughout Arizona and can provide a variety of food assistance to help feed you and your family in an emergency situation. Food Banks come in many sizes and vary in what programs they offer – but all are available to help you. Some programs require income eligibility and some do not.
Programs and services available at most emergency food and meal sites may include:
•Emergency Food Boxes (EFB)
•USDA – The Emergency Food Assistance Program(USDA/
•Home Delivered Meals (HDM)
•Infant Boxes (IB)
•On site Meals (OSM)
•Soup Kitchen (SK)
Many Community Action Programs also offer emergency food. Major food banks/pantries are listed at the top of each county’s listings followed by other providers, which are broken down by city in some instances.

Pima County

Ajo Community Food Bank
421 Esperanza
Ajo, AZ 85321
520-387-4916
EFB USDA/TEFAP

Catalina Community Services
3414 E. Golder Ranch Rd
Tucson, AZ 85739
520-825-0009
EFB, USDA/TEFAP, IB, OSM, HDM

Community Food Bank
3003 S. Country Club
Tucson, AZ 85713
520-622-0525
EFB, USDA/TEFAP

Green Valley Community Food Bank
250 E. Continental Rd #101
Green Valley, AZ 85614
520-625-5252
EFB, USDA/TEFAP

Marana Community Food Bank
11734 W. Grier
Marana, AZ 85653
520-682-3001
EFB, USDA/TEFAP
Arivaca Food Pantry
Arivaca
520-398-2771
EFB, USDA/TEFAP

El Rio Neighborhood Center
520-791-4683
EFB, USDA/TFAP

Pio Decimo Center
520-624-0551
EFB, USDA/TEFAP

Interfaith Community Services
520-297-6049
EFB

Caring Ministries
520-882-2645
EFB, USDA, /TEFAP

Christ Church United Methodist
520-327-1116
EFB, USDA/TEFAP

Christian Faith Center
520-722-2217
EFB, USDA/TEFAP, OSM

Grace St. Paul’s Joseph’s Pantry
20-327-6857
EFB, USDA/TEFAP

Hope of Glory Ministries
520-471-1720
USDA/TEFAP, SK

Mobile Meals of Tucson, Inc.
520-622-1600
HDM

Northwest Center
520-791-3247
EFB, USDA/TFAP, OSM

Pascua Yaqui Tribe
510-883-5060
EFB, USDA/TEFAP

Primavera Foundation
520-623-5111/882-9668
EFB, USDA/TEFAP

Southern Arizona AIDS Foundation
520-628-7223
HDM

Salvation Army Hospitality House
520-622-5411
EFB, UDA/TEFAP

Tucson Area Christian Fellowship
520-325-2045
EFB, USDA/TEFAP

Tucson Indian Center
520-884-7131
EFB, USDA/TEFAP

Victory Assembly of God
520-293-6386
EFB, USDA/TEFAP

Clements Center
520-791-5787
EFB, USDA/TEFAP

Freedom Park
520-791-4969
EFB, USDA/TEFAP, OSM

Greater Littletown Human Resource Group
20-574-2263
EFB

New Spirit Lutheran Church
520-296-2461
EFB

St Paul’s UMC
520-296-1927
EFB, USDA/TEFAP

Canyon Del Oro Assembly of God
520-742-1168
EFB, USDA/TEFAP

Picture Rocks Community Center
520-682-7166
EFB, USDA/TEFAP, OSM

Casa Maria Free Kitchen
520-624-0312
EFB, SK

El Pueblo Neighborhood Center
520-791-4629
EFB, USDA/TEFAP

Gospel Rescue Mission
520-740-1501
SK

House of Neighborly Service
520-623-0100
EFB, USDA/TEFAP, OSM

Rose Family Center
520-908-4431
EFB, USDA/TEFAP

St. Vincent de Paul Monica Food Pantry
520-741-1230
EFB

Fred Archer Neighborhood Center
520-791-4353
USDA/TEFAP

SW Family Resource & Wellness Center
520-908-3980
USDA/TEFAP


Community Gardening
Joining developing a Community Garden in your area is one way to provide low-cost, fresh and health, produce for you and your family. A Community Garden is a piece of land used by community members for individuals or group gardening activities. Depending on the garden, there may be a small user’s fee to cover water, rent and other overhead costs. Some gardens are sponsored by other community organizations and are free to community members.
In addition to supplying food, Community Gardens are a wonderful way to meet your neighbors, build community, reduce crime, and provide recreational activities for community members of all ages.
TO find out more about Community Gardening in Arizona, contact University of Arizona Cooperative Extension or visit their website:

www.ag.arizona.edu/maricopa/garden/html/community/community.htm

Arizona Cooperative Extension
Cooperative Extension offers a variety of nutrition related classes and programs including a Master Gardener Program. Additionally, they offer classes in food safety as well as sponsor 4-H.

For more information call:

Pima County
4210 N. Campbell Av.
Tucson, AZ 85719
520-626-5161

Health Care

In This Section You Will Find Information On:
•Arizona Health Care Cost Containment System (AHCCCS)
•S.O.B.R.A.
•County Health Departments
•Community Health Centers
•Regional Behavioral Health Authorities (RBHAs)
•Planned Parenthood
•Immunizations and Children’s Information Center Hotline
•Reduced Fee Dental Clinics
•CoppeRx Card

Arizona Health Care Cost Containment System
AHCCCS

Program description
AHCCCS is Arizona’s Medical health care program. If you qualify, you can receive most of your healthcare at a little or no cost. If you were eligible for the “Medicaid” Program in another state, you may be eligible for AHCCCS.

Eligibility Information
Applicants must be a U.S. citizen or qualified non-citizen, a resident of Arizona, not living in a penal institution, and have an income at or below 100% of the FPL to qualify for AHCCCS.
If you qualify for any of the following programs you are automatically eligible for AHCCCS, provided you met non-financial eligibility requirements:
•IV-E Foster Care or subsidized adoption and
•Supplemental Security Income (SSI)
If you do not qualify for either of the programs listed above, you may still be eligible for AHCCCS benefits.
Single adults with no children as well as families may be eligible for AHCCCS Health Insurance through one of several programs administered by Arizona Department of Economic Security.

Documents To Bring
When you fill out an application, you will also need to provide several different types of documents in order to establish if you qualify for the program:
•One type of identification (examples: driver’s license, school identification card with a photograph, draft card) for every member of the family.
•Verification of family relationships (birth or baptism certificates, adoption papers, marriage certificate)
•Proof of residency (recent rent receipt, utility bill, Arizona driver's license, motor vehicle registration)
•Proof of U.S. Citizenship (social security or birth certificate) or lawful permanent resident status (examples: passport, naturalization certificate, alien card issued by the U.S. Citizenship and Immigration Services).
•Proof of all household monthly income (examples: pay stubs, award letters or copies of check from Social Security, Veteran’s Administration, unemployment, child support or school financial aid). If you are self-employed you will need to provide your previous year’s income tax return or your current year business records.
•Information about cash on hand including money in checking and savings accounts, stocks, bonds or life insurance policies.
•Information about property and vehicles owned or recently sold.
•Receipts pr canceled checks for court-ordered alimony or child-support. (you must provide your court order to receive the deduction.)
•Medicaid bills you have received in the past year, regardless of whether they’ve been paid.

Where to Apply
For more information contact the nearest DES/Family Assistance Administration Office or call 1-800-352-8401 to be referred to the appropriate AHCCCS office.
You can apply on line at: www.healthearizona.org, and more information is also available online at www.azahcccs.gov/site/.

S.O.B.R.A.

Program Description
SOBRA provides medical coverage under AHCCCS to pregnant women of any age and children up to the age of 19 years.

Eligibility Information
You must be a U.S. Citizen or Qualified Immigrant, and a non-inmate Resident of Arizona to qualify. Women at any stage of pregnancy may apply. For pregnant women, the monthly income limit is 150% of the Federal Poverty Level (FPL) or $2,289 for a family of four.
For children under the age of 1, the monthly income limit is 140% of FPL. For children ages one through five, the monthly income limit is 133% of FPL. For children age six and older, the monthly income limit is 100% of FPL.
There is no limit on the resources or property that may be owned.

Where to Apply
You will be asked to complete an application at your first appointment with a participating Doctor. Please contact the Arizona Department of Health Services (ADHS) Pregnancy and Breastfeeding Hotline at 1800-833-4642 for a list of participating Doctors.

Document Needed
You will be asked to verify your status as a U.S. Citizen or Qualified Immigrant in order to enroll.

How to Apply
Contact the ADHS Pregnancy and Breastfeeding Hotline at 1-800-833-4642.
•You will be given a list of participating Doctors;
•Choose one of the Doctors;
•Make an appointment for a prenatal (pregnancy) visit;
•At your first visit, the office staff will assist you in completing an application for AHCCCS medical coverage;
•You will be asked to take information with you to your first visit to show you are eligible for the Baby Arizona program.

The application process is 20 working days from the time an application is received, but applicants can usually receive care sooner, depending on a doctor’s office schedule. If the applicant is ineligible, a reasonable payment plan may be arranged with the doctor’s office for the services received, and to continue care.

You can also apply at your local DES Office.

For more information, please visit website at:
http://www.ahcccs.state.az.us/Services/Programs/Sobra.asp

County Health Departments

Program Description
County Health Departments offer a variety of low-cost services to the public. You do not have to be an AHCCCS to be eligible. Your local county health department may offer services such as newborn and child health care, including child abuse and neglect preventions programs, immunizations, family planning, pre-natal and postpartum care, nutritional counseling, WIC services, home health care, treatment of sexually transmitted diseases, HIV counseling, TB testing, dental services, tobacco prevention programs, and environmental health programs. Additionally County Health Departments offer chronic disease prevention programs, nutrition education and women’s cancer screenings.

Eligibility Information
Most people are eligible for some of the services provided at County Health Departments. The level of your income maybe used to determine the amount of your co-payment.

How to Apply
For most of the County Health Departments, you should call first and speak to the receptionist for information on what services they offer. You maybe asked for information about your household and your income. You can also get a schedule for immunization site visits form the receptionist.

Document To Bring
If you are bringing your child for immunization services, you should bring records of any previous immunizations.

For more information contact Pima County Health Department at:

3950 S. Country Club Rd.
Suite 100
Tucson, AZ 85714
520-243-7930

Community Health Centers

Program Description
Community Health Centers are clinics that provide a broad range of comprehensive medical services like those a family doctor would provide. These may include Internal medicine/family practice care, pediatrics, immunizations, OB/GYN, prenatal care, and HIV testing and counseling. Some centers also provide mental health and dental care, as well as having pharmacy and x-rays facilities onsite. In addition, Community Health Centers can provide or refer you to other assistance programs like family planning, WIC, and AHCCCS eligibility. Each center is community-designed and, as a result, all Community Health Centers do not offer all of the same services. Most Community Health Centers provide services to people whether or not they have insurance or are on Medicare or AHCCCS. Fess charged for services to those who are uninsured are often based on what a participant can afford to pay.

Eligibility Information
In most of the Community Health Centers, any Arizona resident is eligible for medical care. The exceptions are the Community Health Centers, which specifically target Native Americans. For those centers, you may be required to show proof of tribal enrollment of Indian blood.

How to Apply
•If you are on AHCCCS, Medicare or have private insurance, you will need to bring verification of enrollment in these programs. Remember, if you are not in any of these programs, you are still eligible to receive care from a Community Health Center.
•If you are Native American and wish to visit one of the Community Health Centers that specifically targets Native Americans, you may need to brig proof of enrollment in your tribe.
•It may be helpful for you to call the center ahead of time and find out what documents they need for proof.
•Some of the clinics listed are satellite offices and have limited hours of operation. Call ahead and verify the hours of operation and intake procedure of the Community Health Center you wish to visit.

Where to Apply
In most counties there are several locations. In some cases, there is a Main Center that has satellite Clinic locations, as noted below. Please contact the Main Center or Clinic to inquire about the specific services they offer.

Locations

Main Center

St. Elizabeth’s Health Center
140 W. Speedway Blvd
Tucson, AZ 85705
520-628-7871

Clinics

St. Elizabeth’s at
Santa Rosa Neighborhood Center
1080 S. Tenth Ave.
Tucson, AZ 85701
520-628-7871

St. Elizabeth’s at
Flowing Wells Neighborhood Center
2561 Ruthrauff Rd.
Tucson, AZ 85705

Main Center

El Rio Health Center
839 W. Congress St.
Tucson, AZ 85745
520-792-9890

Clinics

COPE/El Rio Integrated
Health Care
1101 East Broadway
Tucson, AZ 85719
520-792-3962

COPE/El Rio
Behavioral Health
801 West Congress
Tucson, AZ 85745
520-623-9312

EL Rio Special
Immunology Associates
1701 W. St. Mary’s Road
Suite #160
Tucson, AZ 85745
520-628-6287

El Rio OB/GYN Associates
225 West Irvington
Tucson, AZ 85714
520-884-7304

El Rio Northwest Clinic
330 W. Prince Rd
Tucson, AZ 85705
520-670-3909

El Rio Southwest Pediatrics
1500 West Commerce Ct
Tucson, AZ 85705
520-670-3909

El Rio Southwest II,
Internal Medicine
1510 West Commerce Ct.
Tucson, AZ 85746
520-670-3909

El Rio Southwest Dental
1530 West Commerce Ct
Tucson, AZ 85746
520-670-3909

El Rio Pascua Yaqui Clinic
7490 South Camino de Oeste
Tucson, AZ 85746
520-879-6225

Pima County Access Program
655 East River Rd
Tucson, AZ 85704
520-694-4854

Homeless Program
1101 East Broadway
Tucson, AZ 85719
520-624-7750

El Rio Flowing Wells Dental
4009 N. Flowing Wells Rd
Tucson, AZ 85705
520-624-7750

Main Center

Marana Health Center, Inc.
11981 W. Grier Rd
Marana, AZ 85653
520-682-4560

Clinics

El Pueblo Health Center
101 W. Irvington Rd
Tucson, AZ 85714
520-573-0096

Ortiz Community Health Center
12635 W. Rudasill Rd
Tucson, AZ 85743
520-682-3777

MHC Obstetrics and Gynecology
2055 W. Hospital Dr.
Tucson, AZ 85704
520-797-7550

Santa Catalina Health Center
15631 N. Oracle Rd, suite 141
Tucson, AZ 85739
520-825-6841

Erickson Health Center
6750 E. Stella Rd
Tucson, AZ 85716
520-684-5010

Freedom Park Health Center
5000 E. 29th St
Tucson, AZ 85716
520- 790-8500

Keeling Health Center
435 E. Glenn Rd
Tucson, AZ 85705
520-696-6969

Regional Behavioral Health Authorities
(RBHAs)

Program Description
The Regional Behavioral Health Authorities provide a wide range of services to treat individuals with emotional problems, mental illness, drug/alcohol abuse, or domestic violence. Services include:
•Outpatient & residential services
•Counseling
•Case management

Eligibility Information
There are four Regional Behavioral Health Authorities and four Tribal Behavioral Health Authorities in Arizona providing services through different programs or referring individuals to community organizations that provide the service needed. Fees charged by these agencies vary according to the client’s ability to pay/(sliding fee). No fees are charged to individuals enrolled with AHCCCS for services covered.

How to Apply
If you have a low or limited income and you or a family member is having emotional, mental or drug-related problems and you need help, call the Regional Behavioral Health Authority in your area. In order to properly access the help you are looking for, you will need to describe the problem you are having, your behavioral health history, use of medications or drugs, Social Security number and, if an, AHCCCS or insurance information.
Based on the information you supply, the evaluator may:
•Refer you for an appointment to complete the intake process.
•Refer you for application to AHCCCS.
•Refer you to a local community agency for services provided on a sliding fee basis.

Where to Apply
Although all the Regional Behavioral Health Authorities covering Arizona provide the same kinds of services, they may run programs differently. Please call contact the Regional Behavioral Health Authority about services.

Community Partnership of Southern AZ (CPSA)
4575 E. Broadway Blvd.
Tucson, AZ 85711
520-325-4268 or
1-800-959-1063

Planned Parenthood

Program Description
Planned Parenthood provides reproductive health care and education at its centers statewide. Services provided may include well-woman gynecological exams, pap smears, pregnancy testing and counseling, birth control methods, HIV testing, testing and treatment for sexually transmitted infections and pregnancy termination. Not all clinics offer the same range of services. Contact each clinic for information services they offer. Planned Parenthood has no eligibility requirements
Fees for service are often based on what a client can afford to pay. For more information contact the center nearest to you:

2255 N. Wyatt Dr.
Tucson, AZ 85712
520-624-1761

529 W. Wetmore Rd
Tucson, AZ 85705
520-884-5562

Archer Health Center
1665 S. La Cholla Blvd
Tucson, AZ 85713
520-628-3066

Baby Arizona

Program Description
This program provides referral and prenatal care for pregnant women who are uninsured.
Services provided include:
•Referral to locations that provide a free pregnancy test.
•Help making an appointment with a doctor or midwife.
•Prenatal care information or questions on breast feeding.
Once referrer to a Baby Arizona provider, pregnant women will apply for AHCCCS right in the doctor’s office. If found eligible for AHCCCS, all prenatal care, delivery and 60 days postpartum services will be provided at no cost.

For additional information contact:

Baby Arizona Hotline: 1-800-833-4642

Immunizations and Children’s Information Center Hotline

Program Description
Immunization services can be obtained form several of the programs previously listed in this section. Community Health Centers or your AHCCCS provider can offer a wide range of children’s health care services, including immunizations. County Health Departments also offer immunization services to children at low or no cost. Some County Health Departments provide immunizations through site visits to places like shopping malls, food banks and CAP offices in your local area.
For more information about immunizations or about other child health issues call:

Children’s Information Center Hotline: 1-800-232-1676

Reduced Fee Dental Clinics

Program Description
Reduced fee dental clinics provide a variety of dental services, ranging from preventive care to oral surgery and dentures. Please contact the clinic closest to you for specific eligibility information and to make an appointment.

Mobile Unit

Tucson – U of A Mobile
520-626-2267

Pima County

Comstock Children’s Foundation
520-324-3100
Desert Senita Medical Center
520-387-4500

El Rio Clinic Central
520-670-3758

El Rio Clinic Northwest
520-408-0836

El Rio Clinic Southwest
520-770-2700

Marana Dental Clinic
520-682-4111

St. Elizabeth’s of Hungary Dental Clinic
520-628-7871

United Community Health
Continental Dental
520-625-3691

CoppeRx Card

Program Description
The CoppeRx Card provides substantial discounts on prescription drug prices. It is free of charge, and provides discounts ranging from 15% to 55% on all prescription drug purchases. More than 500 pharmacies across the state accept the CoppeRx Card.

Eligibility Information
Every Arizonan is eligible for the CoppeRx Card. Please contact your pharmacy to be sure they accept the CoppeRx Card.

How to Apply
No application is necessary. Enrollment is open to all Arizonans who complete an enrollment form.

Where to Apply
You can enroll for the CoppeRx Card by phone or online by calling or visiting:
1-800-227-8315 or at http://azgovernor.gov/coppercard/

Domestic Violence Services

In This Section You Will Find Information On:
•Statewide and National Domestic Violence Conditions and Hotlines
•Domestic Violence Services, Shelters and Safe Home Programs
•Family Advocacy Centers

Domestic Violence
If you or someone you care about is in a domestic violence situation and you need to locate shelters, please call:
For additional resources, please call one of the Community Information and Referral numbers: 520-325-2111 or 1-888-575-2111 and in emergency situation call
9-1-1.

Services, Shelters, Safe Homes, and Advocacy Resources

Program Description
There are many services and agencies providing services to victims of domestic violence and their children to help them transition out of violent situations. Domestic violence programs are different at each shelter or agency. Services, which may be provided, include:
•Shelter/Safe Homes
•Shelter Referral
•Counseling Services
•Counseling Referral Services
•Services for Women and Children
•Transitional Housing
•Legal Advocacy Services
•Advocacy/Case Management
Additional services may be available depending on the agency you contact.

Eligibility Information
Anyone who is in a domestic violence situation, or is concerned about a friend or family member, can contact these agencies for advice and services.

Where to Apply
For more information, please contact the agency/shelter of your choice in your area. Some agencies and shelters do not publish their location for the safety of their clients. The following is a list of the domestic violence agencies, shelters and safe home programs throughout Arizona as well as a list of the services they provide. Some agencies/shelters provide services for specific populations; in these cases the populations served are listed below. Some domestic violence shelters can house homeless individuals or families, depending on availability.
Family Advocacy Centers listed below provide a comprehensive range of services to victims of domestic and sexual violence, and their families, in a safe, comforting and supportive environment.

Administration of Resources and Choices Crisis Line
Tucson, AZ
520-566-1999
Domestic violence crisis line/
late life domestic violence services

Emerge! Center Against Domestic Abuse
Tucson, AZ
520-795-8001
www.emergecenter.org
Shelter/advocacy
Serving women and children

Centered Spirit Program
Tucson, AZ
520-879-6060
Shelter/counseling/legal/education

Jewish Family and Children Services
Tucson, AZ
520-795-0300, ext. 228
Counseling/referrals
Southern Arizona Child and Family Center
Tucson, AZ
520-319-5511
Comprehensive victim services

TMM Family Services, Inc.
3127 East Adams St.
Tucson, AZ
520-322-9557
Transitional
Serving women and children

Wingspan Anti-Violence Project
Tucson, AZ
520-624-0348
1-800-553-9387 (24-hour)
Emergency/shelter/referral/counseling/education
Serving women, men, children, and
Persons experiencing same gender violence

Aging Services

In This Section You Will Find Information On:
•Area Agencies on Aging
•Senior Centers/Nutrition Sites
•The senior Community Service Employment Program (SCSEP)
•Foster Grandparents Program
•Additional Aging Services and Resources

Community Action Programs (CAPs)

Program Description
Community Action Programs and Agencies located throughout Arizona provide a variety of assistance services. Community Action Agencies/Programs are administered through counties, cities, councils of government, and private non-profit organizations. Some of the services they may provide are:
•Emergency Assistance
•Utility Assistance
•Utility & Telephone Discount Programs
•Rental/Mortgage Assistance
•Housing Repair, Rehabilitation & Weatherization
•Food Boxes & Other Food & Nutrition Programs
•Case Management
•Advocacy and Referral
•Head Start
•Self-Help Housing
•Homeless Services

Pima County CAA
2797 E. Ajo Way
Tucson, AZ 85713
520-243-6700

Area Agencies on Aging

Program Description
Area Agencies on Aging are organizations, which coordinate and offer a variety of services for adults aged 60 and over, adults with disabilities, and those who care for older adults. The focus of these services is to help older adults remain living independently in their own homes.

Pima Council on Aging, Region Two - www.pcoa.org
8467 E. Broadway
Tucson, AZ 85710
520-790-7262 (HELP line)

520-546-2011 (Medicare Info Line)

Senior Centers and Nutrition

Program Description
Senior centers provide nutritious meals for older adults in addition to many other services and activities. There are 11 sites, however, I am listing only 2. Call one of the two centers for information on a closer center.

Armory Park Senior Center
220 S. Fifth Ave. .
Tucson, AZ 85701
520-791-4070

Richey Senior Center
1001 N. Richey Blvd
Tucson, AZ 85716
520-795-9671

Senior Community Service Employment Program (SCSEP)

Program Description
The SCSEP is a program designed to assist seniors in finding jobs and provide job skill training. These programs are intended to assist older individuals maximize their independence by providing a stepping-stone to prepare an older person to gain job skills for their entry or return to work. The training is 20 hours a week and pays minimum wage.

Eligibility information:
•Be 55 years or older
•Be unemployed
•Have a household income of no more than 125% of federal poverty level

Catholic Social Services
140 W. Speedway
Tucson, AZ 85705
1-800-234-0344

Adult Protective Services
520-881-4066
If you suspect or have knowledge of a situation where an older person is being neglected, abused or exploited, call DES Adult Protective Services.
American Association of Retired Persons – AARP
866-389-5649

Program Description
AARP is a non-profit, non-partisan membership organization that helps people 50 years of age or older, have independence, choice and control in ways that are beneficial and affordable to them and society as a whole. AARP offers a large variety of programs in areas of health, finances, life enjoyment and advocacy related to special needs of older adults.

Alzheimer’s Association
24 hour HELPLINE 1-800 272-3900
520-322-6601

Elder Care Locator
www.eldercare.gov

Senior Benefits Check-Up
www.benefischeckup.org/link/az211

This website will provide older adults with a list of programs and services they may be eligible to receive.

Senior Companion

Program Description
Companions devote 20 hours per week visiting clients at daycare centers for elderly, various social service agencies and direct healthcare providers. Contact the agency to find out more about becoming a Senior Companion.

Pima County SCP
209 S. Tucson Blvd., Suite 2
Tucson, AZ 85716
520-323-1708 ext. 240
Fax: (520) 795-7604

Employment, Training & Education

In This Section You Will Find Information On:
•Employment Tips
•The Jobs Program
•The Supplemental Nutrition Assistance Program (Formerly Food Stamps)
•Employment and Training Program
•The Workforce Investment Act (WIA)
•Vocational Rehabilitation
•One Stop Career Centers (OSCC)
•DES Employment Service Offices
•Adult Education and GED Classes
•Education and Employment Resources for Women
•Resources for Small Business Development

Employment Tips

Looking for a Job
Most employers require all applicants to complete an application forma and then have a job interview. When you are looking for a job, make sure to take information on a paper with dates, addresses and phone numbers from the schools you have attended and the jobs that you have had before (if any). Make sure to include the names of your supervisors and brief descriptions of what kinds of duties you have performed. Fill out the application carefully and neatly.

Interviewing Tips
•Make sure you have childcare. Do not take children to an interview.
•Do not smoke or chew gum
•Dress neatly and appropriately for the interview
•ALWAYS be on time to an interview.
•Be confident
•Smile and speak clearly
•Know something about the job or the company where you are applying
•Know why you think you can do the work
•Be courteous and shake hands firmly
•Ask questions to show your interest in the job

The Jobs Program

Program Description
The Jobs Program provides eligible individuals the opportunity to become economically independent through employment by providing employment focused, supportive services to Work Eligible Individuals in households receiving Temporary Assistance for Needy Families (TANF). If you live in a household that receives TANF and meet the criteria of a Work Eligible Individual you will be referred to the Jobs Program as a condition of eligibility. You will have an assessment with the jobs Program contracted staff that will work with you to develop an Employment and Career Development Plan designed to help you achieve self-sufficiency.

Eligibility Information
Those who are in a household receiving TANF Cash Assistance and are identified as Work Eligible Individuals are required to participate in the Job program, with no exceptions.

How to Apply
When you apply for TANF, you will be referred to the Jobs Program. Although some TANF recipients may not be required to participate, they can still volunteer for the Jobs Program. For more information call the nearest DES Family Assistance Administration Office.

Pima County DES offices

38 Plaza St.
Ajo, AZ 85321
520-578-8456

Sells Shopping Center
Sells, AZ 85634
520-383-2631

5441 E. 22nd Street, Suite 115
Tucson, AZ 85711
520-745-5802

1200 N. Country Club
Tucson, AZ 85716
520-293-0214

250 S. Toole Ave.
Tucson, AZ 85701
520-791-2732

2760 S. 4th Ave.
Tucson, AZ 85713
520-620-6616

195 W. Irvington
Tucson, AZ 85714
520-741-9751

3912 W. Ina Rd.
Tucson, AZ 85711
520-744-5850

Documents to Bring
Applicants should bring documents required to apply for the TANF Program.
•Identification (I.D.)
•Proof of any money you receive from any source
•Bank statements
•Proof of rent/mortgage
•Proof of utility payments
•Proof of medical insurance
•Proof of children’s immunizations and school attendance
For a complete list of documents, go to: www.arizonaselfhelp.org/page099tobring

Where to apply
You will be referred to the Jobs Program when your household applies for TANF if you are a Work Eligible Individual. To see if you qualify for the TANF Program you must complete an application at the nearest DES/Family Assistance Administration Office listed above.

For more information call 1-800-352-8401. You can download application at www.azdes.gov/faa.

Workforce Investment Act (WIA)

Program Description
Title 1 of the Workforce Investment Act of 1998, establishes a One-Stop Delivery System for the Workforce Investment activities. The One-Stop delivery system is a system where entities responsible for administering separate Workforce Investment, educational and other human resource programs and funding streams (referred to as One-Stop partners) collaborate to create a seamless system of service delivery designed to enhance access to the programs’ services and improve long-term employment outcomes for individuals receiving assistance.
Services provided for adults and youth:
•Assessment
•Basic Skills Training
•Remedial Education
•GED Training
•Job-specific Skills Training
•Job Counseling
•Job Search Assistance
•On-the-job Training
•Support Services
•Job Development
•Work Experience
•Occupational/Vocational Training
•Education to Work Transition Activities
•Education/Work Experience for Youth during Summer Months
•Resume Writing & Job Counseling
•Job Search Training
•Job Development Assistance
•Labor Market Information

Services provided for dislocated workers:
•Resume Writing & Job Counseling
•Job Search
•Job Development Assistance
•Labor Market Information

Document to Bring
Applicants are required to provide the following documents:
•Proof of Name and Address
•Social Security Number
•Birth Certificate or proof of Citizenship
•Selective Service Registrant
•Proof of layoff (dislocated workers only)
•Proof of Income

Where to Apply
To find out more about WIA services, call 520-798-0500.

Vocational Rehabilitation (VR)

Program Description
Vocational Rehabilitation prepares individuals with disabilities to become or remain economically independent through work. The Rehabilitation Services Administration (RSA) is responsible for several programs, which provide services to people with disabilities. These programs include:
•Vocational Rehabilitation (VR)
•Employment Support Services (ESS)
•Independent Living Rehabilitation Services (ILRS)
The VR program is available to people with all types of disabilities including: blindness/visual, impairments, deafness/hearing impairments, mental illness, developmental disabilities, head injuries, spinal cord injuries, orthopedic impairments, etc. Vocational Rehabilitation counselors are available to work with you throughout the entire Vocational rehabilitation process.
VR Services may be able to offer you:
•Information about vocational services and resources for individuals with disabilities and/or referrals as necessary.
•Evaluations, vocational counseling, planning, job, development/placement.
•Arranging for or purchasing goods or services for an eligible program participant to reach the agreed upon employment goal. Services or goods (such as training, education, assistive technology, tools/equipment, job modifications, etc.) are provided as part of an individualized Plan for Employment (IPE) between RSA and the individual.
When re-training or education is the only best way you will be able to go to work or keep a job, RSA may be able to help you with tuition payments and other training related costs. When services or goods which are not purchased or provided through the VR program are needed to help you get a job, RSA will help you to decide what they are and how to get them.
NOTE: The Vocation Rehabilitation Program:
•is not medical program
•does not pay for goods or services that are provided by other programs;
•does not provide goods or services that are not related to getting or keeping a job.

Eligibility Information
You may be eligible if you want t become or remain economically independent through work and:
•your disability is serious enough to make it hard for you to get or keep a job; and
•available services can help you to get or keep a job.

Documents Needed
Bring medical records from doctors about your disability. If you don’t have them, RSA will send away for them with your OK. If there are no records, or if the records are too old or incomplete, you will be asked to see a doctor at RSA’s expense.
You will be asked to meet with a counselor to talk about your plans for work, education, training, work experience, and obstacle that may get in the way of work.

Where to Apply
To find the office nearest you, call your RSA Regional Office: RSA District 2, Pima County, 520-628-6810

Arizona Workforce Connection
Comprehensive One-Stop Centers

Program Description
Comprehensive One-Stop Centers provide access to a broad range of employment-related and training services at a single point-of-entry. You can visit the Arizona Workforce Connection website at www.arizonaworkforceconnection.com. For specific information on the services provided, please contact one of the One-Stop Centers listed below

Rio Nuevo One-Stop Career Center
340 North Commerce Park Loop
Tortolita Building
Tucson, AZ 85745
520-798-0550

Kino Service Center
2797 E. Ajo Way
Tortolita Building
Tucson, AZ 85713
520-243-6700

DES Employment Service Offices

Program Description
These public employment offices provide placement services to job seekers. They provide current job listings, from entry level to highly qualified positions:

Job Service Office Locations

195 W. Irvington Rd., 520-741-7188
316 W. Fort Lowell Rd., 520-293-1919

Supplemental Nutrition Assistance (Formerly Food Stamps) Employment and Training Program

Program Description
The Supplemental Nutrition Assistance Employment and Training Program (SNAE&T) provides eligible individuals the opportunity to become economically independent through employment by offering participation in a variety of employment focused activities and some supportive services to assist with participation to recipients of Nutrition Assistance (formerly the Food Stamp Program). If you meet the criteria for mandatory participation and apply for Nutrition Assistance, you will be referred to the SNAE&T Program as a condition of eligibility. You will have an interview with staff that will work with you to develop an Employment and Career Development Plan designed to help you achieve self-sufficiency.

Eligibility Information
Those who receive Nutrition Assistance and are not employed are required to participate in the SNAE&T Program (some exceptions may apply).

How to Apply
When you apply for Nutrition Assistance, you may be referred to the SNAE&T Program. Although some Nutrition Assistance recipients may not be required to participate, they can still volunteer for the SNAE&T Program. For more information call the nearest DES Family Assistance Administration Office.

Pima County DES offices

38 Plaza St.
Ajo, AZ 85321
520-578-8456

Sells Shopping Center
Sells, AZ 85634
520-383-2631

5441 E. 22nd Street, Suite 115
Tucson, AZ 85711
520-745-5802

1200 N. Country Club
Tucson, AZ 85716
520-293-0214

250 S. Toole Ave.
Tucson, AZ 85701
520-791-2732

2760 S. 4th Ave.
Tucson, AZ 85713
520-620-6616

195 W. Irvington
Tucson, AZ 85714
520-741-9751

3912 W. Ina Rd.
Tucson, AZ 85711
520-744-5850

Documents Needed
Applicants must bring documents required to apply for the Nutrition Assistance Program. Get a list of documents online at www.arizonaselfhelp.org.

Where to Apply
DES/FAA Offices

Pima County DES offices

38 Plaza St.
Ajo, AZ 85321
520-578-8456

Sells Shopping Center
Sells, AZ 85634
520-383-2631

5441 E. 22nd Street, Suite 115
Tucson, AZ 85711
520-745-5802

1200 N. Country Club
Tucson, AZ 85716
520-293-0214

250 S. Toole Ave.
Tucson, AZ 85701
520-791-2732

2760 S. 4th Ave.
Tucson, AZ 85713
520-620-6616

195 W. Irvington
Tucson, AZ 85714
520-741-9751

3912 W. Ina Rd.
Tucson, AZ 85711
520-744-5850

You can also download the Nutrition Assistance application at www.arizonaslfhelp.org or www.az.des.gov//faa. You can also apply online at
www.healtharizona.org.

Adult Education and GED Classes
For information on the GED testing site closes to where you live, contact the Arizona Department of Education, GED Testing at 6-2-258-2410, or visit them online at www.azed.gov/adult-edu/

Program Description
A variety of classes and educational opportunities are available to help adults learn to read, prepare for the GED test or prepare for citizenship testing. Many classes are free of charge. Classes available include:

Adult Basic Education (ABE)
For learners who need help in any of the five GED testing areas to prepare for taking the GED test.

Citizenship (CIT)
For people who want to prepare to take the Citizenship Test.


English Language Acquisition for Adults (ELLA)
For people who want to learn the English language.

GED Preparation (GED)
For learners who need help in any of the five GED testing areas to prepare for taking the GED test.
For more information on taking classes, preparing for and taking GED test contact the program closest to where you live. Each site below offers various services, which are listed using the above abbreviations.

Pima College Adult Education
Tucson, AZ 85709
520—206-6500
www.pima.edu/pcae/
ABE, GED, ELAA, CIT

Pima County Adult Probation-Education Service
Tucson, AZ 85710
520-546-5434
www.sc.co.pima.az.us/apo/
ABT, GED

FINANCIAL BENEFITS

In This Section You Will Find Information On:
•Money Management Tips
•Cash Assistance – Temporary Assistance for Needy Families (TANF)
•Earned Income Tax Credit (EITC)
•Social Security Income (SSI)
•Unemployment Insurance (UI)

Money Management Tips
Know Your Financial Situation
•Determine monthly living expenses and monthly debt payments.
Develop a Realistic Spending Plan
•Follow your plan as closely as possible. Evaluate your plan comparing actual expenses with planned expenses.
Set Financial Goals
•Determine short, mid and long-range financial goals. Ask yourself “What will my financial situation be in a year, or two?” The more thought and planning you put into it, the better your situation will be in the future.
Use Credit Wisely
•Don’t allow your credit payments to exceed 20% of your income. Avoid borrowing from one creditor to pay another.
Don’t Allow Expenses To Exceed income
•Don’t charge more every month than you are paying to your creditors. Pay more than the minimum due on your credit cards whenever possible.
Plan For The Future
•Save for expenses, which occur infrequently, such as car and home maintenance. A good rule of thumb is to save 5 to 10% of your income. You should aim to accumulate 3 to 6 months of job earning in an emergency fund.
Pay Your Bills On Time
•Maintain a good credit rating. If you are unable to pay your bills, contact your creditors before your bills are due and explain your situation. Many creditors will work with you to create a payment plan. Be wary of using loans, which may carry high interest rates and penalties.
Keep A Record Of Daily Expenses
•Be aware of where your money is going. Keep a record of what you spend your money on every month.

Tips provided by Consumer Credit Counseling Services, Southwest Gas.

Cash Assistance

Temporary Assistance for Needy Families (TANF)

Program description
This program provides cash benefits to needy dependent children under the age of 18 and their caretaker, parent, or relative. If the dependent child is age 18, he or she must be a full-time student in high school or equivalent level of vocational or technical training program and expected to complete the program before turning 19.
You will receive your Cash Assistance on a debit card, called the EBT Card (Electronic Benefit Transfer Card). You will be able to draw your cash benefits from this card at participating stores and banks. Complete user instructions will be given to you with the card.

Eligibility Information
Cash Assistance is a temporary program. The primary responsibility of the client is to work toward self-sufficiency. Families with dependent children may be eligible for Cash Assistance if the children are without the support or care of a parent due to death, disability, unemployment or under-employment of both parents, hospitalization of a parent, or absence of a parent due to desertion, separation, or divorce. A relative caring for a dependent child may receive Cash Assistance benefits under the Kinship Care Program.
A household headed by an unmarried person under 18 is not generally eligible for benefits; however, exceptions are sometimes granted. An unwed minor parent may be eligible for Cash assistance if:
•The applicant has no living or locatable legal parent, adult relative, or legal guardian or if the applicant, and or
•The minor parent of child(ren)’s health or safety would be jeopardized if they reside with the legal parent, adult relative, or legal guardian.
In these cases the unwed minor parent must provide sufficient proof that they meet one or both of the above requirements.
If the applicant lives with their parents, the entire household must meet Cash Assistance requirements. Unwed minor parents and their dependent child(ren) who are not eligible for Cash Assistance may be eligible medical services through AHCCCS or Supplemental Nutrition Assistance.
To qualify for Cash Assistance an applicant must:
•Be a resident of Arizona, and a U.S. citizen or qualified legal non-citizen.
•Be actively seeking employment or participate in DES approved work activities and must not refuse available employment.
•Have their school-aged children immunized and enrolled in a school program.
•Cooperate in establishing paternity in order to obtain child support payments.
•Meet income and resource guidelines
•Sign a Personal Responsibility Agreement (PRAI) – This agreement says that all applicants for Cash Assistance must cooperate with the Jobs Program and the Child Support process; send their school-age children to school and have their children get all required immunizations (shots). Failure to sign and comply with PRA will result in benefits and/or services being terminated or denied.

Time-United Cash Assistance

Program Description
Families may only receive Cash Assistance for 36 months. This is retroactive to any benefits received on or after October 1, 2002. Arizona tribal family units may receive Cash Assistance for a maximum of 36 months.
Once removed from the Cash Assistance program, because of time limits, adult household members may continue to be eligible for supportive services through Jobs Program. Child Support Enforcement, and AHCCCS Medical Assistance when all other eligibility requirements are met.
Required Work Activities
Unless exempt, all adult Cash Assistance recipients must participate in required work activities as defined by TANF. If a client cannot find work a job counselor will help the client locate employment or become job-ready. Required work activities include:
•Paid employment
•Public or private subsidized employment
•Unpaid work experience such as community service
•Education and training directly related to employment
•On the job training

Those who need assistance to become job ready will be referred to the Jobs Program or Vocational Rehabilitation.

Voluntary Quit or Work Reduction

TANF participants who voluntarily and without good cause quit their jobs or reduce their work hours will be removed form cash Assistance for a minimum of one month. If the individual is the primary adult in the household the case will close. For more information or before you make a decision to quit your job or reduce your work hours, please contact your TANF caseworker.

Sanctions
Those who fail to comply with the Personal Responsibility Agreement (PRA) while they are receiving Cash Assistance will have the family grant reduced by 25% the first month, 50% the second month, and 100% the third month. Benefits will be reinstated when the client fulfills the PRA.
Note: When a household is sanctioned and Cash Assistance is reduced, Supplemental Nutrition Assistance benefits WILL NOT increase.

Cap
A child who would otherwise qualify for Cash Assistance may not be eligible for the benefit if the family is receiving Cash Assistance.
Certain exemptions apply. Contact your local DES office or your TANF caseworker for more details.

How to Apply
If you think that you may be eligible for Cash Assistance or related benefits, you must fill out an application at the nearest DES/Family Assistance Administration office. For more information call

Statewide 1-800-352-8401

Apply on-line at www.healthearizona.org

Applications can also be downloaded from:
www.azdes/faa
www.arizonaselfhelp.org

Document to Provide
You will need to provide certain documents to verify that you are eligible.
•Identification (I.D)
•Proof of any money you receive from any source
•Bank statements
•Proof of rent/mortgage
•Proof of utility payments
•Proof of medical insurance
•Proof of children’s immunizations and school attendance
For a complete list of documents, please visit www.arizonaselfhelp.org/page099tobring.

Where to Apply
To see if you qualify for Cash Assistance Program, you must fill out an application at the nearest DES/Family Assistance Administration office.

Statewide 1-800-352-8401

Apply on-line at www.healthearizona.org.

Applications can also be downloaded from:
www.arizonaselfhelp.org

Two-Parent employment Program (TPEP) Cash Assistance

Program Description
TPEP Cash Assistance to families with a dependent child when both parents live in the hoe and can work. The family’s man wage earning parent must be unemployed or under-employed (part-time job).
TPEP Cash Assistance is limited to 6 months of payments in a 12-month period. Benefits are issued 2 times a month AFTER employment and training requirements are met. As a condition to receive benefits, participation in the Job program is required.

Eligibility information
To be eligible for TPEP benefits, a family must meet income and resource eligibility and be a U.S. citizen or a qualified legal immigrant.
All persons receiving Cash Assistance or TPEP may be potentially eligible to receive medical benefits through AHCCCS, the state’s Medicaid program. Child Care Assistance may also be available. If Cash Assistance and TPEP benefits end due to a change is employment earning, you may still be eligible for Child Care Assistance and AHCCCS. These services may continue for up to 12 months after Cash Assistance and TPEP benefits stop.

How to Apply
To see if you qualify for TPEP benefits, you must fill out an application and submit it to DES. You may apply on-line at www.healthearizona.org or applications can also be downloaded from the DES website at www.azdes.gov/faa.

Documents Needed
You will need to bring documents to verify that you are eligible for the program. These documents may include:
•Proof of citizenship of immigrant status for everyone applying for benefits.
•Proof of income
•Utility bills
•Identification
•Checking or savings account statements
•Rent or mortgage receipts

Where to apply
Apply pm-line at www.healthearizona.org or submit an application to the nearest DES/Family Assistance Administration office.

For more information call:
Statewide 1-800-352-8401

Earned Income Tax Credit (EITC)

Program Description
EITC is a special tax benefit for low-income people who work full or part-time. If you qualify you will owe less in taxes and you may get money back. Even if you do not owe income tax, you can still get the EITC.
EITC does not affect eligibility for public assistance benefits such as Cash Assistance Nutrition Assistance, SSI, AHCCCS or Housing. Many legal non-citizens who are employed are eligible for the EITC. Including green card holders, refugees, and others legally authorized to work. If you are eligible, you can claim the EITC for 3 years back even if you have not filed a tax return for those years.

Eligibility information
You may be eligible for EITC if you meet the income guidelines and your investment is less than an amount determined by the program.

How to Apply
You can apply by filling a tax return. If you raised children in your home use Form 1040 or 1040A, NOT from 1040EZ. Be sure to attach Schedule EITC.
Couples or single individuals without children in 2003, use Form 1040, 1040A or 1040 EZ. You do not need to file Schedule EITC.

Where to Apply
To get income tax booklets or forms, contact the Internal revenue Service at: 1-800-829-3676.
You may also download IRS forms at www.irs.gov.

You may be eligible for free help filling your taxes through the Volunteers in a Tax Assistance program. VITA locations are open from late January through April 15.

To find a VITA location near you call:

Community Information and Referral

Statewide 1-800-352-3792
EITC Hotline 602-263-8856

Social Security
(OASDI)

Program Description
Old Age Survivors and Disability Insurance (OASDI) better known, as Social Security is a federal retirement and disability insurance program. Workers play taxes into the program during their working years, and they and/or members of their family receive monthly benefits when they retire or become disabled or upon death.

Eligibility Information
As you work and pay taxes you earn OASDI (Social Security) “credits.” The number of credits earned is based on the amount through work, with a maximum of 4 credits per year. Most people need about 40 credits (10 years of work) to qualify for benefits. The amount of your benefit is based on factors such as your date of birth, type of benefit you are applying for, and most importantly, your lifetime average earnings.
Workers are eligible for full retirement benefits at between 65 and 67 years of age, depending on their date of birth. You can decide to retire as early as age 62 and receive reduced benefits. Go to www.socialsecurity.gov/retirechartred.htm to locate your full retirement age.
Upon death, certain members of your family may be eligible for benefits on your Social Security record if you had earned enough credits. Eligible family members may include a surviving spouse, unmarried children under 18 or a dependent parent.
If you think you qualify for OASDI’s disability insurance and you are not at retirement age, you should file as soon as possible. Eligible individuals include: disabled workers, unmarried persons disabled before age 22, spouses who care for a disabled child under age 16 or a disabled surviving spouse of a deceased insured worker if the widow (er) is age 50-59.

How to Apply
Individuals can apply at a local Social Security Administration office or by telephone. You will need to fill out an application.
If you are applying for Disability portion, your application will be sent to the Disability Determination Services (DDS) office to determine whether or not you qualify as disabled. DDS will get medical information from your doctors, hospitals and clinics where you were treated. If Necessary, a free examination may be arranged for you. There is a waiting period for receiving disability benefits. If a decision is made in favor of your case, you will begin receiving benefits 6 months after the decision date. It may take 60 to 90 days to process your application. If you have questions, please contact your local DES office.

Documents Needed
Depending on your circumstance, you may need a variety of documents to apply. Documents commonly needed include:
•Social Security card
•Birth certificate
•Marriage certificate
•Your most recent W-2 form, or your tax return if you are self-employed

If you are applying for disability benefits, you will need to provide:
•Names, addresses and phone numbers of your doctors and hospitals where you have been treated.
•A list of employers and the types of work you performed for the last 15 years.

Social Security’s disability rules are different from those of other plans or agencies. If you do not have all the documents you need, do not delay applying. The staff will help you get the information you need.

Where to Apply
For more information, to make an appointment, to file an application, or for the location of the office closet to you call:
1-800-772-1213 or visit their website at: www.socialsecurity.gov

Supplemental Security Income (SSI)

Program Description
SSI pays monthly checks to people who are blind, elderly or disabled (mental or physical condition), and who have limited income and resources and is administered by the Social Security Administration. Individuals who qualify can receive $637, and eligible couples can receive $956 per month. Payments can change based on the cost-of-living index.

Eligibility Information
Persons applying for SSI must be low-income, have limited resources and meet one of the following:
•65 years of age or older, or
•have a disability (physical or mental condition) that is expected to last for at least 12 months, or a terminal illness such as AIDS, or
•be legally blind
Applicants must also have limited assets (countable items or property). Some items are counted in figuring eligibility and some are not. Examples of items counted are savings and checking accounts, and real state. Items not counted may include: personal belongings, a vehicle, the house you live in, and certain insurance policies. All of the counted items are added together and the total must be less than $2,000. Couples can have up to $3,000 in counted items. A family with a disabled child under 18 may have up to $5,000 in counted items.

Presumed Eligibility
Applicants with severe or obvious disabling conditions can be presumed to be disabled by the Social Security Administration local office and be given benefits immediately for up to 3 months while a final decision on the disability is being made. Examples of disabilities that may be considered under Presumed Eligibility are multiple amputations, cerebral palsy or blindness. Benefits received under Presumed Eligibility do not need to be paid back if it is decided that you do not qualify for monthly payments.

How to Apply
Individuals must apply at a local Social Security Administration office. You will need to fill out an application.

Documents to Bring
To fill out the application, you will need certain documents:
•Social Security card applicant, spouse and dependents
•Proof of age
•Medical records or other documents about the applicant’s disability or blindness
•Names and addresses of doctors, hospitals and clinics that have provided treatment or care
•Information about income and resources
Proof of citizenship or qualified non-citizen status is also needed. Documents to prove citizenship include:
•Birth certificate
•Drivers license
•Social Security card

Where to Apply
Call the Social Security Administration for more information about their programs, to file an application or for the location of the office closest to you:
1-800-772-1213 or visit their website at: www.socialsecurity.gov

Unemployment Insurance (UI)

Program Description
Unemployment Insurance (UI) provides cash payments after you have lost a job and while you look for another job. UI benefits are not paid out to employees who quit their job, except under very specific circumstances. The amount of the payments and how long you receive them depends on the amount of your wages in the past.

Eligibility
All workers in Arizona are eligible for UI if they meet their criteria.

How to Apply
If you become unemployed and believe you are entitled to Unemployment Insurance benefits, you may file on the internet at www.azui.com, or apply over the phone by calling the interactive voice response telephone system, at the number listed below.

Where to Apply
Applications can be submitted online at www.azui.com or over the phone by calling the number listed below. If you have a specific question regarding your claim, call 602-364-2722 for assistance.

DES
Employment Administration
P.O.Box 28880
Phoenix, AZ 85726
520-791-2722
1-877-600-2722
1-877-877-6226 (TTY)